Question 1

What services does SOL Social Media provide?

Accepted Answer

We offer full-service social media management including content creation, audience engagement, multiple platform optimization and live event coverage tailored to your brand. We also offer products that would compliment your DIY efforts including an annual content outline, monthly content strategies to be implemented on your own, social media audits and classes.

Question 2

What is SOL Social Media’s expertise?

Accepted Answer

Our team specializes in small business social media presence. We help businesses determine who their avatars are, the best content to reach their ideal audience, engagement with their avatars, and building a community around their brand.

Question 3

Who is behind SOL Social Media?

Accepted Answer

SOL Social Media was founded in 2017 by Elāna Rheinhart, who brought her background in mortgage and nonprofit work into the digital space to build a client-focused social media agency. Every client is supported by a dedicated team that includes a dedicated Content Creator, Engagement Managers, Publishing Manager, and Quality Design Specialist. While the team handles day-to-day execution, Elāna oversees strategy, systems, and creative direction to ensure each account reflects the brand’s voice and goals.

Question 4

Where is SOL Social Media located?

Accepted Answer

Originally founded in San Diego, CA, headquarters was moved to Tampa, FL in 2021. We serve clients anywhere in the United States.

Question 5

What sets SOL Social Media apart from other agencies?

Accepted Answer

With competitive pricing and a commitment to exceptional deliverables, we pride ourselves on offering unmatched value and forward thinking strategy. Our unique model pairs each client with a dedicated, multi-talented team while also tapping into a trusted network of skilled creatives behind the scenes. This allows us to keep your content fresh, avoid burnout, and never miss a beat, even during team transitions. We manage everything internally so you never feel the hiccups. It is the power of a high performing team without the agency chaos.Elāna has been in the industry for nearly a decade and brings a depth of experience and intuition that shapes everything we do. She’s built systems that allow creativity and structure to work hand in hand, helping our team stay ahead of trends while keeping content authentic and aligned with each client’s brand. We also have Engagement Managers who ensures your content does more than simply post. It connects, builds community, and sparks conversation. Behind the scenes, our workflows keep projects organized, on schedule, and ready in advance so there’s time to capture real, original content. The result is a polished, consistent, and genuine online presence that grows with intention.Many businesses compare hiring an agency to hiring an employee. The reality is that one employee cannot simultaneously be a strategist, designer, editor, content creator, engagement specialist, publishing manager, and quality control expert. Our team model gives clients access to multiple specialists working together behind the scenes while maintaining a streamlined experience through a single point of communication.

Question 6

How is the client experience different at SOL Social Media?

Accepted Answer

Most agencies leave you repeating yourself, chasing down updates, or settling for content that feels generic. We do not work like that. Every client gets a private group chat with their team for fast, direct communication. We keep your brand voice documented and your goals front and center so nothing gets lost. Elāna stays closely involved in strategy and client oversight, which means you always have someone who sees the full picture. No turnover headaches, no long waits, no watered down content. Just smart strategy, real communication, and a team that feels like an extension of your own.

Frequently Asked Questions

Who Is SOL Social Media?

What services does SOL Social Media provide?

What is SOL Social Media’s expertise?

Who is behind SOL Social Media?

Where is SOL Social Media located?

What sets SOL Social Media apart from other agencies?

How is the client experience different at SOL Social Media?

Is SOL Right For Me?

Why is social media important for business growth?

Why should I hire SOL Social Media instead of doing social media myself?

What kind of businesses does SOL Social Media work with?

What types of businesses have SOL Social Media worked with in the past?

Can SOL Social Media handle social media for any type of business?

Can SOL Social Media manage international social media accounts?

Services & Capabilities

What social media platforms does SOL Social Media manage?

What types of content can SOL Social Media create?

Can SOL Social Media help with live event coverage on social media?

Does SOL Social Media collaborate with influencers?

Does SOL Social Media support content marketing?

Does SOL Social Media offer branding services?

Does SOL Social Media use AI to create content?

Strategy & Approach

How does SOL Social Media customize its strategies for clients?

How does SOL Social Media utilize data in their strategies?

How can SOL Social Media enhance my current social media strategy?

How does SOL Social Media ensure the brand voice is consistent?

How does SOL Social Media approach crisis management on social media?

Are your social media strategies results-driven?

Engagement & Growth

How does my business benefit from SOL Social Media’s engagement services?

Can SOL Social Media help me grow my social media audience?

How often will SOL Social Media interact with my followers?

Will SOL Social Media handle responses to comments and messages?

How up-to-date is SOL Social Media with the latest social trends?

Results & Expectations

What results can I expect from working with SOL Social Media?

What kind of growth can I expect on my social media channels?

How long does it take to see results from a social media campaign?

How can social media impact my business sales?

How does SOL Social Media measure the success of a strategy?

How can SOL Social Media guarantee a ROI?

What sort of analytics and reporting does SOL Social Media provide?

Can SOL Social Media generate reports on engagement rates?

How do I keep track of my social media performance when working with SOL Social Media?

Pricing & Package Selection

Do you offer packages for different needs and budgets?

How flexible are SOL Social Media's service offerings?

How do I know which social media package is right for me?

Is there a minimum contract period for SOL Social Media's services?

Getting Started

What is the process for starting services with SOL Social Media?

Does SOL Social Media offer consultations without a full-service contract?

How do I get started with SOL Social Media?

Will I have a dedicated manager for my account?

What if I do not have enough photos or videos?

What do you need from me as a client

What does a typical month look like when working with SOL Social Media?

How often does SOL Social Media post on behalf of clients?

How does SOL Social Media handle client communication?

Can I provide input into the content SOL Social Media creates?

DIY Products & Education

How can I audit my current social media presence with SOL Social Media?

Does SOL Social Media offer training or classes?

SOL Social Media

Socials

Subscribe To Our Newsletter